Contemporary and understated chic. This 500ml Reusable Insulated Bottle from Ekobo features a luxurious matte finish in cloud grey, with a complementary dark grey carry handle.
The bottle is constructed from durable, double-walled stainless steel and is vacuum-insulated, which keeps liquids cold for up to 24 hours and hot for up to 12 hours. The removable silicone carry strap is convenient for both carrying or clipping, making it an ideal choice to replace single-use water bottles with a more sustainable and stylish option.
- Holds 500ml
- Keeps liquids hot for 12 hours or cold for 24 hours
- Removable silicone handle
- 100% reusable
- Free of BPA, BPS and phthalates
- Guaranteed watertightness
Packaging: Cardboard box and cardboard label.
Ekobo is a French brand established in 2003, focused on premium, eco-friendly tableware and zero-waste home accessories. The brand is committed to combining aesthetics with practicality to help the environment, our planet and our loved ones.
From inception, Ekobo's aim has been to promote eco-friendly practices in everyday homes, providing alternatives to plastic and disposable items, and ensuring that their designs simplify life, celebrate beauty, and counteract waste. Moreover, each Ekobo product is unique, born from original designs inspired by family life, ensuring quality and authenticity in each item.
DELIVERY
Free Standard Delivery on orders over £50
Standard Delivery £3.95 via Royal Mail 2nd Class, which will arrive in 3-5 working days.
Other delivery options include:
Royal Mail 1st Class (1-3 working days) - £4.95
Royal Mail Tracked 24 (1-2 working days) - £5.95
Our aim is to dispatch within 24 hours of your order. Please note: Any orders placed after 11am Saturday will be dispatched on Monday. We do not dispatch on Sundays.
International Delivery
Unfortunately we're unable to offer delivery outside the UK at this time.
Packaging
All delivery packaging from Pasoluna is plastic free.
RETURNS
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 14 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@pasoluna.co.uk.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@pasoluna.co.uk
Shipping
To return your product, you should mail your product to: PASOLUNA, 26 Bromley Road, Shipley, BD18 4DS.
You will be responsible for paying for your own postage costs for returning your item. Delivery charges are non-refundable. If you receive a refund, the cost of delivery will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.