Flawless

Vegan Foaming Clay Facial Cleanser & Bamboo Spoon by Flawless


£8.95

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Gentle Foaming Clay Facial Cleanser that balances and rejuvenates skin. Kaolin Clay gently exfoliates and draws out impurities as antioxidant rich oats soothe and hydrate the skin for a smooth and glowing complexion.
  • Includes bamboo spoon
  • 60ml
  • Packaged in a recycled glass jar with aluminium lid.
  • Recycled and Recyclable
  • Made in Wales, UK


Ingredients:

Kaolin (White Clay), Oat Kernel (Avena sativa), Sodium Cocoyl Isethionate, Organic Jojoba Oil (Simmondsia Chinensis), Pine Essential Oil, Lime Essential Oil, Lavender Essential Oil, Geraniol*, Linalool*, Limonene*, Citral*
*occurs naturally in essential oils

Packaging: Recycled glass jar with aluminium lid.

Flawless are a 100% vegan, cruelty free and zero waste cosmetics company. They were launched in 2016 when their founder set out to purchase a new set of makeup brushes. After learning that many brushes are manufactured with cruelly farmed animal hair she set about searching for makeup brushes that were of a professional standard, affordable and cruelty-free. This was a challenge. 

Most makeup brushes had one or two of these factors but never all three. So she decided to launch her own line of makeup brushes. That's when Flawless was born.

"We believe in offering our customers exceptional quality cosmetic products that perform to professional standards. It is important to us that all of our items are designed and handcrafted with respect for the natural environment. That is why we promise to never use anything animal related in any of our products.

All of our products are zero waste, cruelty-free, vegan and have been approved by PETA."

DELIVERY 

Free Standard Delivery on orders over £50

Standard Delivery £3.95 via Royal Mail 2nd Class, which will arrive in 3-5 working days.

Other delivery options include:

Royal Mail 1st Class (1-3 working days) - £4.95

Royal Mail Tracked 24 (1-2 working days) - £5.95

Our aim is to dispatch within 24 hours of your order. Please note: Any orders placed after 11am Saturday will be dispatched on Monday. We do not dispatch on Sundays. 

International Delivery

Unfortunately we're unable to offer delivery outside the UK at this time.

Packaging

All delivery packaging from Pasoluna is plastic free. 

RETURNS

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 

There are certain situations where only partial refunds are granted (if applicable) 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
- Any item that is returned more than 14 days after delivery 

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@pasoluna.co.uk. 

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@pasoluna.co.uk 

Shipping 
To return your product, you should mail your product to: PASOLUNA, 26 Bromley Road, Shipley, BD18 4DS.

You will be responsible for paying for your own postage costs for returning your item. Delivery charges are non-refundable. If you receive a refund, the cost of delivery will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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